Watch: Why FactSet Believes It’s Time to Advocate and Act

When Helen Shan began her career, she looked up to leaders who were able to break through glass ceilings and pave the way for the next generation. Now that she’s in a leadership role, Shan sees the importance of not only advocating for diversity, but also putting time and effort into initiatives that will ensure there is representation in the rooms where decisions are being made. “It’s time to act, as well as advocate,” says Shan.

Shan described FactSet—a global financial data and analytics company that provides clients with flexible, open data and software solutions—as a, “40-year-old start-up.” As the business has grown over the years, so has their need to innovate. “You get more ideas when you have more perspectives, and that comes from diversity,” says Shan.

When asked what one of HSBC’s core values, “We Get It Done,” means to her, Shan noted the similarities between FactSet and HSBC. “We specifically talk about rolling up our sleeves and delivering what we promise,” says Shan. But that’s not all the two businesses have in common. While FactSet is a client of HSBC’s, HSBC is also a client of FactSet’s. “It gives us a unique give-and-take, and a well-rounded view,” says Shan.

Reflecting on her career, Shan recalled an early piece of advice: “Appreciate, but don’t hide in, your comfort zone.” In order for change to happen, Shan believes that it is up to leaders to step up and take action. “All leaders have the ability to make a difference,” says Shan.

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